How We Rate Sites & Apps

James Graham
Author:

James Graham

Last updated: January 19, 2026

Choosing where to play online matters. Our team reviews online casinos that accept U.S. players with a clear goal: identify sites that offer fair play, reliable payouts, and a solid overall experience. We base every rating on hands-on testing, policy review, and ongoing monitoring. We do not rely on marketing claims alone. Each score reflects how a casino performs for real players over time.

Below is a clear breakdown of the criteria we use when rating online casinos for U.S. players.

Licensing and Oversight

We start with licensing. We confirm that each casino operates under a recognized gaming license issued by an established regulatory authority. A valid license shows that the operator follows published rules, audits games, and maintains basic player protections. Sites without clear licensing details do not receive high scores.

Game Selection and Software Quality

Game variety matters. We review the size and depth of the casino library, including slots, table games, live dealer titles, and specialty games. We also check the software providers behind the games. Reputable developers and stable game performance earn higher ratings.

Bonuses and Promotions

We evaluate welcome bonuses, ongoing promotions, and loyalty rewards. Our focus is on value, not just headline numbers. We review wagering requirements, game restrictions, time limits, and payout caps. Bonuses with clear terms and realistic playthrough score higher.

Banking Options and Payout Speed

Payment flexibility is a major factor. We test deposit and withdrawal options, including cards, e-wallets, and cryptocurrencies. We track processing times, fees, and payout reliability. Casinos that pay consistently and quickly earn stronger ratings.

Security and Data Protection

Player safety is essential. We check for SSL encryption, account security tools, and clear privacy policies. Casinos that protect player data and funds receive higher scores than sites with weak or unclear security practices.

Ease of Use and Site Performance

We test desktop and mobile performance across devices. Navigation, load times, and game stability all affect the score. A clean layout and smooth mobile play improve the overall rating.

Customer Support Quality

Support matters when issues arise. We test live chat availability, response times, and answer accuracy. We also review email and phone support when offered. Casinos with fast, helpful support teams rank higher.

Transparency and Fair Play

We review terms and conditions, bonus rules, and withdrawal policies for clarity. We also look for independent testing of games and clear dispute processes. Casinos that communicate rules clearly earn better scores.

Responsible Gambling Tools

We check whether a casino offers tools like deposit limits, session limits, cooling-off periods, and self-exclusion options. Sites that support responsible play receive a stronger overall rating.

Reputation and Track Record

Finally, we consider player feedback and long-term performance. We monitor complaint patterns, payout issues, and operator history. A consistent track record improves a casino’s standing over time.

Conclusion

Our ratings reflect real testing, clear standards, and ongoing review. We score online casinos based on how they perform for U.S. players today, not on promises or hype. By focusing on safety, fairness, and value, we aim to highlight platforms that players can trust and avoid those that fall short.